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AWI provides an extensive range of services, with expertise in the following areas :
Surveillance
Insurance Investigations
Litigation support
Safety audits / Risk management
Security Risk surveys
Commercial Properties Surveys
Internal fraud/ theft
Vandalism and loss
Due diligence
Competitive intelligence
Intellectual property
Product liability
Debugging
Missing persons / Skip tracing
Domestic investigations
Disciplinary investigations
Field calls
Credit card collection
Process serving
Background / Credential inquiries
Pre employment screening
Internet Investigations
Counter stalking

The objective of each investigation is to obtain the facts in an independent and unbiased manner.
Our fees are competitive and are always discussed up-front. Costs vary depending on the resources used to conduct an investigation. We welcome you to contact our office to discuss your needs.

SURVEILLANCE
Covert surveillance, professionally conducted is an invaluable tool in obtaining evidence. The AWI surveillance team is highly regarded in the industry. Our experienced investigators are able to follow and conduct close observations of a person or location to obtain information concerning activities, which are recorded on video and written format whilst remaining covert. They are equipped with the latest cameras and communications systems.

Planned and sensitive handling of surveillance is a trademark of AWI. Foreseeing possible difficulties and developing initiatives to obtain results is an important part of our work. We provide reliable, timely covert and cost effective service.

INSURANCE INVESTIGATIONS
Factual investigators diligently investigate the claim. The information gathered allows for more certain conclusions about potential legal liability. Thorough investigation of an insurance claim can result in withdraw or denying of the claim, early settlement, or establish contributory liability and recovery.

Our investigators establish the circumstances surrounding the claim and interview all relevant parties to determine the facts. The investigation includes a site inspection and relevant background inquiries, contractual obligations/agreements and statutory standards.

All claims are investigated professionally by experienced personnel who specialise in Workers Compensation, Public Liability, Compulsory Third Party, Common Law, Personal Accident, Income Protection and General insurance claims.


LITIGATION SUPPORT
We conduct inquiries, interview witnesses and obtain evidence for criminal defence or civil proceedings.


SAFETY AUDITS / RISK MANAGEMENT
Providing a safe environment is a fundamental requirement for retaining valuable employees and customers and minimising personal injury claims.

Minimise the risk of potential litigation and maximise the safety of your employees and the public.

AWI's professional team can assist your company to take a pro-active approach and ensure your company complies with industry standards.

AWI can prepare a risk analysis and assist to establish safety policy and procedures. We also conduct employee training regarding personal safety in the workplace and reducing the risk to the public.


SECURITY RISK SURVEYS
A security risk survey is an essential part of any risk management program. The survey defines the current environment and identifies risks and probable consequences.

The survey identifies existing security controls, exposes vulnerabilities and evaluates the effect of threats on areas of vulnerability.


COMMERCIAL PROPERTY SURVEYS
A detailed survey is essential to assist underwriters in the evaluation of risk.

Our comprehensive survey reports allow an analysis to the risk factors and enable insurance terms to set and offered.

Our surveys identify the nature of the business, quality of construction, extraneous perils, fire protection, security systems, locking devices, cash management, loss of profits, utility services, heating/cooling, liability, kitchen/cooking facilities, claim history. Our reports include risk improvement recommendations.


INTERNAL FRAUD AND THEFT

Losing assets, productivity, clients or stock from your business? Whether it's theft of tangible items, an employee with conflicting interests targeting your client base, or a more complex paper based fraud, the result is the same - money, and potentially reputation, lost. Making allegations or dismissing employees without solid evidence can result in unfair dismissal claims or industrial action.

Our experienced specialist fraud investigator Jason Atkinson can udertake a thorough investigation and where appropriate conduct interviews, obtain witness statements, analyse records and prepare briefs of evidence.

In addition to his police experience Jason holds a Graduate Certificate in Fraud Investigation, Graduate Certificate Investigation & Intelligence, Certificate IV Business, Certificate IV Security & Risk Management, Certificate III Investigative Services, Certificate IV Assessment & Workplace Training and is a member of the Australian Institute of Professional Investigators.

Contact Jason at AWI for a confidential, obligation free meeting to discuss your requirements.


VANDALISM AND LOSS
The cost of vandalism and loss on construction sites and other premises amounts to millions of dollars per year.

Our loss prevention investigations include surveillance, undercover operations, witness interviews, hidden cameras and background checks.

DUE DILIGENCE
As we move into the era of globalisation and free trade, foreign acquisitions, mergers and trading partnerships are increasingly common. Many companies elect to make a small investment in a 'due diligence' inquiry to ensure the individual or company they're dealing with is a suitable partner for the proposed transaction.

A due diligence report may save your organisation money, assist in negotiations or give you peace of mind.

COMPETITIVE INTELLIGENCE
In a competitive world, information is everything. Cutting edge companies continually evaluate and monitor their current and potential competitors.

Competitor analysis reports can provide your business with valuable information on competitor products, strategies, business partners, strengths and weaknesses.

INTELLECTUAL PROPERTY
Intellectual property can be your most valuable asset. Whether your IP is the written word, visual or audio product, a brand name, or a patented design, unauthorised use or counterfeiting can have long term consequences. Not only can it result in the loss of revenue, but in diminished company image created by poor quality counterfeits.

AWI can investigate the manufacturing and sale of counterfeit goods, obtain video and survey/ witness evidence, negotiate seizure of the goods and refer the matter to authorities where appropriate.

PRODUCT LIABILITY
Allegations of defective products or contamination can result in negative media coverage and impact heavily on your business. Early intervention and negotiations can often prevent that.

Where the product is the subject of litigation, thorough investigation of the incident and diplomatic negotiations can result in an action being withdrawn or a reduced settlement.

DEBUGGING
In this technological age bugs come in all shapes and sizes, FM and RF transmitters, IR bugs, laser beams, and Burst bugs to name a few.

Our security consultant has extensive experience in electronics and telecommunications and is equipped with the latest state of the art detection equipment to put your mind at rest.


MISSING PERSONS/ SKIP TRACING
AWI can assist with locating witnesses or relatives or any other individual, for legitimate reasons.

Our success rate is over 90%.

DOMESTIC INVESTIGATIONS
Suspicious about the behaviour of a child or spouse? A domestic investigation could set your mind at ease or confirm your concerns, giving you the knowledge you need to take further action or confront the situation.


DISCIPLINARY INVESTIGATIONS

AWI factual investigators undertake investigations into allegations of disciplinary breaches including claims of discrimination, bullying and harrassment, theft and fraud, inappropriate workplace conduct and breaches relating to safety, drugs and alcohol. AWI investigators have a good knowledge of relevant legislation and strong verbal and written communication skills. They understand the importance of protocol and have experience in dealing with legal and union representatives, and the media.

For matters where offences may be ongoing, AWI can undertake covert Integrity Investigations utisiling our surveillance resources.


FIELD CALLS
We assess the Debtor's situation, providing a complete profile for our client to act upon.

Our service includes interviewing the debtor to establish capacity to pay and maintain payments and determine their assets and liabilities.


CREDIT CARD COLLECTION
Our service can include a field call or simply collection and destruction of card. Cards are always destroyed in the presence of the cardholder.


PROCESS SERVING
AWI has an excellent track record in serving all types of legal documents issued through the Supreme, District, Local and Family courts, anywhere in Australia.

Our process servers are well versed in the legal requirements of service, preparing and filing Affidavits.

We specialise in difficult assignments


BACKGROUND/ CREDENTIAL CHECKS
Want to know the truth about your prospective business or personal partner, a course you're contemplating, or a business you're dealing with? We conduct inquiries to establish:
  • the character and financial status of an individual;

  • the credentials of persons operating a business or offering a course; or

  • whether a course being offered is recognised by the appropriate bodies.



  • PRE - EMPLOYMENT SCREENING
    Surveys show, 68% of resumes are fraudulent to some extent.

    Everyone puts a positive 'spin' on his or her resume. Many individuals take it further and entirely misrepresent their skills, abilities and qualifications. They may also provide fictitious or personal references rather than true business references.

    Our prospective employee checks can confirm the credentials and character of the applicant, or discover their dishonesty before it costs your company money.

    INTERNET INVESTIGATIONS
    Whilst a tremendous advance in technology, there is little control over internet information. A person or business can represent himself or herself in any way they choose, for a variety of purposes, with little chance of being discovered. AWI can establish the credibility of representations made on the Internet.

    COUNTER-STALKING
    The psychological effects of being stalked can be enormous. In many instances evidence is required prior to the authorities being able to take effective action. We can assist by identifying the stalker and obtaining evidence required.